Manage your workforce, operations, and customers

with

Agent Operating Procedures

The future of business automation

From SOP to AOP

Auditable Intelligence

Powerful Integrations

Audit Trail
14:32:01
Request received
14:32:02
Policy check passed
14:32:03
Human approval requested
14:35:18
Approved by @sarah
14:35:19
Action executed
14:35:20
Ack received
Procedure Boundaries
💰Spending Limits
Max per action
$5,000
Daily ceiling
$25,000
👤Human Approval
Required above
$1,000
Sensitive actions
Always
🔒Data Access
Customer PII
Masked
Financial records
Read-only
⚡Escalation
Low confidence
Auto-route
Slack
Jira
HubSpot
Salesforce
Zendesk
Stripe
Notion
Asana
APIs
Webhooks
CRM
ERP

Transform your static Standard Operating Procedures into dynamic Agent Operating Procedures that think, adapt, and execute autonomously.

Set guardrails and controls on agent behavior. Spending limits, approval thresholds, data access rules—every boundary is configurable, every action is logged.

Connect seamlessly with your existing tools and systems. From CRMs to ERPs, from communication platforms to custom APIs.

Transform in 60 Days

Commitment to deliver +50% operational efficiency

Day 1
Day 15
Day 30
Day 45
Day 60

Discovery & Kick-off

  • Identify operations SOPs
  • Map support procedures
  • Define automation priorities
Operational Efficiency+0%

SOP → AOP

  • Present AOP model
  • Deploy first AOP procedure
  • Train team on monitoring
Operational Efficiency+5%

System Integration

  • Connect existing tools
  • Database integrations
  • Communication channels
Operational Efficiency+10%

Scale Deployment

  • Deploy 50%+ procedures
  • Automated handoffs
  • Real-time monitoring
Operational Efficiency+30%

Full Automation

  • All procedures deployed
  • Continuous optimization
  • Performance analytics
Expected Efficiency+50%

Built for Every Industry

Define your industry-specific workflows with AOPs. Transform how your business handles customer interactions.

E-commerce

Define how your intelligent agent responds to common customer inquiries with intelligent AOPs

Example AOP Workflows

"Where is my order?"
Check order ID → Retrieve tracking → Send status update
"I want to return this"
Validate purchase → Generate RMA → Schedule pickup
"What else should I buy?"
Analyze history → Match preferences → Suggest items
Kindflow Agent
Online - Chat & Voice
Voice Active

Where is my order?

I can help with that! Let me check your details...

Voice Response
0:12
Processing your request
Type or speak...

Business Operations Are Stuck in the Past

Traditional interfaces are fragmented. Your customers and teams deserve better.

68%
Repetitive Interactions
Teams waste time on routine tasks
$45-75
Cost Per Interaction
Human-powered ops are expensive
73%
Expect Instant Service
Customers won't wait anymore
87%
Omnichannel Struggles
Seamless service is rare

Traditional vs. AOP Business Agent

Traditional Approach
Limited to FAQs
Static forms
Siloed systems
Manual delivery
AOP Business Agent
Full business operations
Dynamic conversations
Unified interface
Instant automation

Transform Your Operations

Start with a free 30-day trial. Full onboarding included.

Request a Demo